✨ Returns and refunds. ✨
- Item purchased is non-refundable.
- Item entitle for return policy must follow these guidelines:
- Never worn* and never washed.
- Original receipt is required
- In case of defect, item may be exchanged with goods of similar value.
- Item still attached with official ELLE ZADA tagging.
- MUST BE WITHIN 7 DAYS FROM THE DATE OF PURCHASED / DELIVERY.
*Articles worn purely to see whether they fit are not considered worn. All items must be returned
in their original condition as mentioned above.
- For item purchased online, fill in the RETURN FORM and we will assist you accordingly!