What is your shipping policy?

✨ What is your shipping policy? ✨

At ELLE ZADA, we aim to deliver your order to you within 1 to 3, 3 to 5, 5 to 10  and 7 to 14 working days, from the day you receive the Confirmation of Payment e-mail notification. Posting days are Monday to Friday.

The postage time estimate depends on the availability of the items at the warehouse, our Third Party Logistic schedules and routing, as well as traffic and weather conditions.

We offer worldwide postage. Kindly take note that for International Postage, the charge of the postage will be charged based on the weight of the product, the end destination and courier's service of your choice (POSLAJU or POS MALAYSIA).

For international postage, POSLAJU offers faster delivery than POS MALAYSIA but at higher cost. You may decide which service to use by stating 'POSLAJU' or 'POS MALAYSIA' in special instruction box BEFORE clicking on the 'CHECKOUT' button. The DEFAULT rate shown is based on Pos Malaysia's rate (Usually takes 3 - 14 days to reach you).